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How TechStart Solutions Generated 340% More Qualified Leads

Website redesign + chatbot integration for a SaaS technology company.

Quick Facts

  • Industry: SaaS Technology
  • Services: Website Redesign, Chatbot Integration
  • Timeline: 8 weeks
  • Team: 1 Designer, 2 Developers, 1 Chatbot Specialist
  • Budget: $12,000

The Problem

TechStart had an outdated website from 2015 with confusing navigation, poor mobile experience, and a conversion rate of just 1.2%. They were missing leads outside business hours and had no lead qualification system.

Our Approach

Phase 1 (Week 1–2): Discovery & strategy — stakeholder interviews, competitor analysis, user journey mapping, conversion funnel audit.

Phase 2 (Week 3–5): Website redesign — modern design, mobile-first, clear CTAs, speed optimization (load time 0.8s), SEO foundation.

Phase 3 (Week 6–7): Chatbot integration — conversation flows, lead qualification logic, HubSpot CRM integration, appointment booking, FAQ automation (50 questions).

Phase 4 (Week 8): Testing, training, and launch.

The Impact

340% increase in qualified leads
1.2% → 4.8% conversion rate
24/7 lead capture (previously 9–5)
78% leads qualified by chatbot
5.2s → 0.8s page load time
62% reduction in cost per lead

"HOPX didn't just build us a website—they built us a lead generation machine. The chatbot alone has saved our sales team 15 hours per week while actually improving lead quality. Best investment we've made this year."

— John Anderson, CEO, TechStart Solutions

Technology Used

WordPress, Custom React components, Dialogflow chatbot, HubSpot integration, Google Analytics, Hotjar

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